Delhi News: Delhi Traffic Police App Gains Popularity with 10,000 Complaints Registered Since Launch


Delhi News


More than 10,114 complaints of traffic rule violations have been registered since the Delhi Traffic Police relaunched the ‘Traffic Prahari‘ app. This revamped app version has been gaining significant traction since its reintroduction. Originally known as the Traffic Sentinel app, Traffic Prahari was relaunched on September 1. By December 3, it had been used by 7,435 people and downloaded 14,526 times.

High Volume of Complaints and Common Violations

Since its relaunch, the app has seen more than 10,114 complaints regarding traffic violations. Most of these reports relate to not wearing helmets, parking on footpaths, driving against traffic, illegal parking, and vehicles with faulty number plates. These infractions indicate a broader issue with Delhi road safety and driver behavior.

The app’s popularity suggests that residents are increasingly willing to report incidents to promote safer streets. The 14,526 downloads and active use by over 7,400 people show a substantial interest in community participation in traffic enforcement.

Empowering Citizens for Safer Roads

Delhi Police emphasizes that the Traffic Prahari app empowers citizens to actively maintain traffic discipline. The app allows users to report traffic violations by submitting photos or videos as evidence. Some of the infractions that can be reported include:

  • Reckless or dangerous driving
  • Failure to wear a helmet
  • Parking on footpaths
  • Driving against the traffic flow
  • Illegal parking
  • Vehicles with damaged or obscured number plates
  • Failure to wear seat belts
  • Violating lane rules
  • Jumping red lights
  • Carrying more than two passengers on a motorcycle

This comprehensive approach encourages users to take an active stance in ensuring that road safety regulations are upheld.

Reporting Features and Functionality

The app’s user-friendly interface makes it easy for individuals to submit evidence of violations. By uploading photos or videos, users can include essential information such as the time and date of the incident, the vehicle’s registration number, and details of the specific violation. This data, combined with the automatic capture of GPS coordinates, allows for precise reporting. Such reports are essential for issuing notices under Section 133 of the Motor Vehicles Act.

A police official noted that this feature helps the traffic police act promptly and effectively. The traffic police headquarters in Jodhpur, Delhi, manages all reports submitted through the app. A specialized team reviews these submissions and takes the necessary steps to address them.

Ensuring Transparency in the Process

One of the standout features of the Traffic Prahari app is that it keeps the complainant informed about the progress of their report. Complainants can check the status of their cases within the app, ensuring transparency in the process. Accepting or rejecting a report lies with the traffic police headquarters, where all incoming data is thoroughly evaluated.

GPS data, along with timestamps, strengthens submission credibility. This system not only assists in the effective management of complaints but also acts as a deterrent to potential violators who are aware that their actions could be reported by vigilant citizens.

Incentives for Active Participation

To encourage proactive community involvement, the Delhi Traffic Police offers monetary rewards for users who frequently report valid violations. Each month, five individuals are chosen based on their contributions and awarded sums ranging from Rs 10,000 to Rs 50,000. This reward system serves as an added incentive for people to use the app regularly and contribute to safer roads.

Impact of the Relaunch

The app’s relaunch has proven impactful. Between January 1 and August 29, before it was reintroduced as Traffic Prahari, 4,213 users registered 15,127 complaints. The improvements made to the app post-relaunch have significantly enhanced its reach and utility.

Special Commissioner of Police (Traffic) Ajay Chaudhary noted, “The relaunch of the app and subsequent improvements have increased its impact, making it a crucial tool for improving road safety and traffic discipline in Delhi.” The robust reporting system and user engagement have shown that technology can effectively bridge the gap between citizens and law enforcement.

Additional Benefits

Apart from enabling users to report traffic violations, the app also allows them to report issues related to misbehavior by auto or taxi drivers, overcharging, and refusal to provide rides. This additional functionality broadens how the app can contribute to a more disciplined and fair transport system.

Through the ease of reporting via photo or video uploads and real-time tracking of submitted complaints, Traffic Prahari has become a valuable resource in Delhi’s efforts to enhance road safety and enforce traffic laws. The ability of ordinary citizens to contribute directly to rule enforcement empowers them. It helps cultivate a culture of shared responsibility on the roads.

Overall, the relaunched Traffic Prahari app reinforces the importance of community involvement in road safety and creates a more disciplined driving environment in Delhi. With ongoing support and improvements, the app will continue to play a pivotal role in traffic management and safety enforcement.

Additionally, consider: Railways to adopt technology similar to Apple: Understanding the LiDAR system and its potential to reduce train accidents

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